I told you guys about the new Take Care Clinics at Walgreen’s a few weeks ago but at the time I said we hadn’t had the chance to use one of them. Well today the chance came and I am very glad I had taken the time to research it ahead of time.
My middle child had been running fever for a few days last week and the doctor had told us we just had a virus running through our family and to give them Motrin and Tylenol and wait it out. We had been doing that for about a week with my oldest and 2 days with my middle child. On Friday evening she told me that her ear was hurting. Of course it was after 5 and the doctors were gone from the office. I grabbed some ear numbing drops from the store and figured I would bring her in on Monday morning.
That night she had a very tough night with a lot of ear pain and high fevers but we made it through and she woke up feeling much better. We moved on with our day and at around 2:00 my oldest child noticed that my middle child had a bloody discharged coming from her ear that had been hurting. I freaked out. Of course there is no one in the doctors office. My options were to go to the ER, an urgent care place or the Walgreen’s Clinic. The ER would mean a $200 deductible. The UC would be $50 and I just always felt they were geared more towards adults from visiting them for myself. I decided I would go to the Walgreen’s Clinic and if I wasn’t satisfied when I left I could always head straight to the ER.
I have to say I had a VERY good experience. When we arrived we checked in via computer and answered all the questions they needed answered. There was no endless clipboard of papers to sign. We waited about 10 minutes because the person was with another patient. She took us in. Did all of the right diagnostics, asked questions and listened to my child. She was a nurse practitioner and was able to tell me right off that my child had an ear infection. Then we discussed my child’s past health issues. She decided on an oral antibiotic and discussed which ones have worked or not worked for my child. I had to sign a paper saying she could treat my child. She took my insurance card and ran it through and told me my co-pay was $20!!!! I was shocked! I thought for sure it would be the same as urgent care visits. She then asked if I wanted a written prescription or if I wanted her to run it through their pharmacy. She sent it through. Helped me with choosing other items I should have for my child while she is on antibiotics (yogurt to prevent yeast infections, Motrin and Tylenol for fever, etc.) I left there feeling like I had been personally taken care of. I wasn’t one of 30 people waiting to be seen.
I have to say I will use this service again in the future. They also send a report to my child’s doctor to let them know she was there. They assured me they would call in 2 days to check on my daughter. They gave me a printed out report of the diagnosis and the treatment plan so there is no mistake about what she has and what my responsibilities are. The pharmacist was involved in the discussion of the antibiotic to choose. They also helped my daughter choose the flavoring that would work best with the antibiotic based on is natural taste. They sent me home with extra syringes for administering the medication. It was one stop shopping, fast and easy and I felt it was totally professional and I trusted that she was diagnosing my child correctly. I highly recommend this for anyone who has one in their area.
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